BurtonSoftware01 Scope
Work orders cover warehouse tasks outside standard inbound and outbound flows: counts, moves, replenishment, rework, relabeling, sample picks, quantity verification, and exception investigation.
02 Create a Work Order
Specify customer, warehouse, task type, SKU, quantity, source location, destination, priority, due time, and owner. Inventory-impacting work requires a documented business reason.
03 Execute and Verify
- Scan the SKU, pallet, or location before starting.
- Validate the task object, quantity, and current location.
- Record completed quantity, exception reason, and evidence.
- A supervisor verifies quantity, location, and inventory history before closure.
04 Status Control
| Status | Requirement |
|---|---|
| Pending | Assigned and waiting to start. |
| In Progress | Execution started; progress must be maintained. |
| Blocked | Inventory, equipment, permission, or data dependency exists. |
| Completed | Physical and system results are verified. |
| Cancelled | Retain the cancellation reason and history. |
05 Escalation
Escalate repeated exceptions, customer-commitment risks, unavailable inventory, or bulk adjustments. Link the order, inbound record, or inventory adjustment.