BurtonSoftware01 Operating Scenario
Burton AI Copilot helps warehouse operators, support teams, supervisors, and implementation users query orders, SKUs, inventory, inbound records, outbound records, tasks, and exceptions in natural language. AI output should be treated as operational assistance. Write actions, adjustments, creation flows, and approvals must be confirmed by authorized users.
02 Core Capabilities
| Capability | Typical Question | Output |
|---|---|---|
| Natural-language lookup | Where is this order blocked? | Order status, workflow node, related SKUs, customer, and exception hints. |
| Inventory diagnosis | Why does inventory exist but the order cannot release? | Available, Reserved, lot, location, customer scope, and lock checks. |
| Inbound draft | Create an inbound draft from customer, PO, SKU, and quantity. | Draft fields and missing information prompts. |
| Outbound draft | Create an outbound draft from customer order demand. | Inventory availability, consignee, SKU, and quantity checks. |
| Inventory adjustment | Generate an adjustment suggestion from count variance. | Adjustment draft for approval or manual review. |
| Route and pallet suggestions | Improve picking sequence or pallet stacking. | Work sequence, space recommendation, and handling notes. |
| Audit and usage | Track AI calls, results, and cost. | User, time, intent, status, token, and response records. |
03 Operating Guide
03.1 Query Orders and Inventory
(1) Ask with a clear object such as order number, SKU, customer, PO, lot, or location.
(2) Request system fields, current status, exception reason, and recommended next step.
(3) If the result involves available inventory, verify it in Inventory or Outbound Orders before action.
03.2 Generate Business Drafts
(1) Provide customer, SKU, quantity, warehouse, date, and business reason before generating inbound, outbound, or inventory adjustment drafts.
(2) AI-generated drafts remain pending confirmation and should not bypass validation or approvals.
(3) Authorized users must review customer, warehouse, SKU, quantity, lot, location, and billing impact before submission.
04 Usage Rules
- Do not enter passwords, full tokens, or unmasked private data into AI prompts.
- Verify AI conclusions against system records, especially inventory, billing, and customer invoices.
- Write actions must pass permission checks, user confirmation, and audit logging.